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30.11.2022
Nvivo for personal computer for 2022-23

Vaasa University’s staff and students have a possibility to use Nvivo software on personal computer for October 2022 to October 2023. Installation and activating goes via Nvivo-portal. Please notice that license policy allows only uwasa users to use this license. If you want to have Nvivo, please send email about it to address it@uwasa.fi

18.11.2022
IT Support

IT Services provides support mostly remotely via email it@uwasa.fi, by phone 029 449 8001 and with remote connections. If a personal appointment with our staff is needed, please contact us beforehand for scheduling an appointment.

26.08.2022
Information security awareness training

The information security awareness training, which started in February, will be implemented via e-mail. You will receive emails from vaasa@nanolearning.com

 

More information https://www.uwasa.fi/messi/en/news/2790


Lessons are distributed by our vendor Junglemap. If you have questions, contact ICT Management, 
it@uwasa.fi

26.08.2022
IT Support

IT Services provides support mostly remotely via email it@uwasa.fi, by phone 029 449 8001 and with remote connections. If a personal appointment with our staff is needed, please contact us beforehand for scheduling an appointment.

 

26.08.2022
IT services in summer 2022

IT Services provides support in summer mostly remotely via email it@uwasa.fi, by phone 029 449 8001 and with remote connections. If a personal appointment with our staff is needed, please contact us beforehand for scheduling an appointment.

16.06.2022
University of Vaasa Outlook email transfers to Microsoft O365 cloud service

University of Vaasa moves Outlook emails to O365 cloud email service by the end year 2022. O365 offers better compatibility with other Microsoft applications. For example, Teams and Outlook calendar will work better together and mailbox capacity expands to 100 Gb.

Old mailboxes will be transferred to the new system mainly during the nights because email can not be used while transferring. After transition the devices might need reconfiguration. We will send more detailed information and instructions before the transition is being done.

The transfer of student mailboxes has begun in June. More information https://it.uwasa.fi/guides/en/student/Student+email

21.01.2022
Spam filtering has changed

Spam filtering has changed. Check out the instructions here.

13.01.2022
Support on Campus

IT-Services provides support on campus from 9 - 15 during fall semester. If you have a support question we encourage you to contact us in advance (it@uwasa.fi, 029 449 8001) and make a personal appointment with our staff in case it is required.

13.01.2022
Information security under exceptional circumstances - Instructions for private persons

Please take your time to read these simple instructions made by the Finnish National Cyber Security Centre.

Instructions can be found here

13.01.2022
Visiting IT-support

Please make an appointment beforehand visiting IT-support. Further, please use  a face mask during your visit.

 

With these precautions we address urgent COVID-19 status and can support you as safely as possible.

 

06.09.2021
Warning message added to incoming emails

We have added the following warning message to emails coming from outside our organization:

 

[EXTERNAL EMAIL] DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.

25.03.2021
New staff VPN

The VPN application changes in staff computers.

Here is more details https://it.uwasa.fi/guides/secure/en/staff/VPN+Connection

25.03.2021
Online teaching and meetings

The easy way to start teaching and setting up meetings online is by using Zoom, have a look at our instructions!

19.02.2020
Microsoft Teams

Teams is a new member of the Office 365 product family. It makes working in group a whole lot easier and reduces the number of email messages in your inbox.

Teams works well for the group work needs of both staff and students, have a look at our instructions and start working!

03.10.2018
New certificate for Eduroam

Wireless Eduroam network has a new certificate. On iOS devices the new certificate must be accepted before Eduroam is available.

15.06.2018
Staff: Updates to Chrome startup pages

The default forced startup pages of Chrome have been removed and replaced by a link collection called "Managed bookmarks" in your Bookmarks toolbar.

 

Bookmarks screenshot

12.02.2018
Office 365 now available

Microsoft logoWith Office 365 Word, Excel and Powerpoint documents can be worked on directly in your browser. You can also share your files and have several people work on them simultaneously. Please read our "Get started" instructions:
O365 instructions for home use
O365 instructions for staff

 

You can also download Office software and apps for your home computer and mobile devices from the Office 365 service portal.

 

If you have already downloaded Office 365 ProPlus software, you are all set for Office 365 use and can log in here:

 

07.09.2017
Changes in University of Vaasa Authentication Service

University of Vaasa authentication service receives a new layout in early June. A new feature for accepting the use of user data is also added with this update. The data that the target service uses/needs is displayed for the user within the login process.

 

Additional information about this update is available from ICT Management.

IT Services

Info

News

News

30.11.2022
Nvivo for personal computer for 2022-23

Vaasa University’s staff and students have a possibility to use Nvivo software on personal computer for October 2022 to October 2023. Installation and activating goes via Nvivo-portal. Please notice that license policy allows only uwasa users to use this license. If you want to have Nvivo, please send email about it to address it@uwasa.fi Read more

18.11.2022
IT Support

IT Services provides support mostly remotely via email it@uwasa.fi, by phone 029 449 8001 and with remote connections. If a personal appointment with our staff is needed, please contact us beforehand for scheduling an appointment. Read more

16.06.2022
University of Vaasa Outlook email transfers to Microsoft O365 cloud service

University of Vaasa moves Outlook emails to O365 cloud email service by the end year 2022. O365 offers better compatibility with other Microsoft applications. For example, Teams and Outlook calendar will work better together and mailbox capacity expands to 100 Gb. Read more

21.01.2022
Spam filtering has changed

Spam filtering has changed. Check out the instructions here. Read more

Show all

ICT Management assists you with any problems that you may encounter using University of Vaasa IT services.

Please enclose your user name and the name of the computer or system that you are experiencing problems with when reporting an issue.

Contact Information
Close search

For Students

For Personnel

For Students

Students only
Change Password

You can also reset a forgotten password by using Finnish e-banking authentication.

Reset Forgotten Password

Please remember to update your new password to the email settings of you mobile device.

Students only
Activate user account

A new student? Activate your user account using Finnish e-banking authentication.

Students only
Office 365

Note! Please read our instructions before first use.

Word, Excel and Powerpoint in your browser, log in with your username username@student.uwasa.fi. From Office 365 portal you can also download Office software and apps for your home computer and mobile device.

Tools

Exam

Electronic exam service. Instructions for use here.

FileSender

FileSender can be used to send large sized files (max 500GB) that are too big for email attachments.

Moodle

Online learning platform.

Office 365

O365 portal which provides browser based Office applications (e.g. Word) and Office software downloads for your home computer.

Note! Please read our instructions before first use.

Outlook Web App

Email and calendar on your web browser.

OwnCloud

Save your files to our cloud storage system OwnCloud and you can access them on all your devices on a browser or with OwnCloud program/app.

Panopto

Capture lectures and publish/share videos

vdi.uwasa.fi

vdi.uwasa.fi enables access via your web browser to a number of programs licensed to University of Vaasa. Check vdi.uwasa.fi instructions.

Webropol

Webropol is a tool for designing and creating online forms.

FAQ

How can I increase my printing quota?

You can purchase more printing credits online using online banking codes or credit cards at our webshop.

How do I log on to the computers on campus?

Type uwasa\username to the User Name field (ie. uwasa\a12345) and your password to Password field.

How does duplex and color printing affect my print quota?

Duplex printing (ie. printing on both sides of the paper) saves your print quota and color printing does the opposite.

100 credits in your print quota equals:

100 black and white single sided A4s
125 black and white double sided A4s
33 color single sided A4s
41 color double sided A4s

How to access the wireless network (eduroam)?

Choose Eduroam wireless network and log in with your username in the following format: a123456@student.uwasa.fi. 

If you are using Windows 7 or older, please download the installation package for your device from cat.eduroam.org.

Student schedules and lecture room reservations

Student schedules and lecture room reservations are available without authentication / login at https://lukkarit.uwasa.fi/#/schedule

Where to purchase copy cards?

Copy cards are sold at Tritonia's loans desk.

Which classroom has the software I'm looking for?

All the different software setups for classrooms can be found here.

For Personnel

Staff only
Change Password

You can also reset a forgotten password by using Finnish e-banking authentication.

Reset Forgotten Password

Please remember to update your new password to the email settings of you mobile device.

If working from home please follow these instructions after changing your password to log in to your computer.

Staff only
Office 365

Note! Please read our instructions before first use.

Word, Excel and Powerpoint in your browser, log in with your username username@uwasa.fi. From Office 365 portal you can also download Office software and apps for your home computer and mobile device.

Tools

Elisa Ring

Manage your phone details (set away status, forward calls, etc.)

Exam

Electronic exam service. Instructions for use here.

FileSender

FileSender can be used to send large sized files (max 500GB) that are too big for email attachments.

Messi

Intranet for University of Vaasa personnel.

Moodle

Online learning platform.

Office 365

O365 portal which provides browser based Office applications (e.g. Word) and Office software downloads for your home computer.

Note! Please read our instructions before first use.

Outlook Web App

Email and calendar on your web browser.

OwnCloud

Save your files to our cloud storage system OwnCloud and you can access them on all your devices on a browser or with OwnCloud program/app.

Panopto

Capture lectures and publish/share videos

vdi.uwasa.fi

vdi.uwasa.fi enables access via your web browser to a number of programs licensed to University of Vaasa. Check vdi.uwasa.fi instructions.

Webropol

Webropol is a tool for designing and creating online forms.

FAQ

How to access the wireless network (eduroam)?

Choose Eduroam wireless network and log in with your username in the following format: username@uwasa.fi. 

If you are using Windows 7 or older, please download the installation package for your device from cat.eduroam.org.

N.B. on campus please use eduroam on your personal devices only, employee laptops are automatically connected to Uwasa Staff network.

Which classroom has the software I'm looking for?

All the different software setups for classrooms can be found here.

Contact Information

ICT management is located on the ground floor facing the sea right at the end of the Tervahovi building.

Ring the doorbell for a chat with our experts.

Sami Aho

Specialist
Networks
firstname.lastname@uwasa.fi
+358294498081 
Tervahovi D037 

Antti Ala-Keturi

Specialist
Device and software acquisitions, AV
firstname.lastname@uwasa.fi
+358294498052 
Tervahovi D035 

Ari Hovila

Head of ICT Services
Administration, contracts
firstname.lastname@uwasa.fi
+358294498056 
Tervahovi D021 

Aku Juhanpelto

Assistant
Device installs and support
firstname.lastname@uwasa.fi
+358294498057 
Tervahovi D023 

Pasi Jussila

Specialist
Mobile devices, telephones and telephone switchboard, Elisa Ring
firstname.lastname@uwasa.fi
+358294498058 
Tervahovi D023 

Jouni Kangas

Specialist
Servers, workstations
firstname.lastname@uwasa.fi
+358294498059 
Tervahovi D037 

Sami Kinnunen

Specialist
Data security, servers, networks
firstname.lastname@uwasa.fi
+358294498060 
Tervahovi D037 

Arja Kokkonen-Metsola

Specialist, ICT Services
Enterprise architecture, Oodi, SoleCRIS, SoleTM, data warehouse
firstname.lastname@uwasa.fi
+358294498061 
Tervahovi D021 

Anne-Mari Latva

Assistant
Device installs and support
firstname.lastname@uwasa.fi
+358294498054 
Tervahovi D023 

Petja Porko

Assistant
Device installs and support
firstname.lastname@uwasa.fi
+358294498064 
Tervahovi D023 

Ove Ritola

Specialist, ICT Services
Library systems, Moodle, Zoom, thesis form
firstname.lastname@uwasa.fi
+358294498247 
Tervahovi D021 

Timo Salonen

Specialist, ICT Services
Moodle, Zoom, Webropol, Turnitin, videoconferencing, Exam
firstname.lastname@uwasa.fi
+358294498248 
Tervahovi D021 

Magnus Sundelin

Specialist, ICT Services
Library systems, servers, mobile devices, telephones
firstname.lastname@uwasa.fi
+358294498254 
Tervahovi D037 

Mika Tuominen

Assistant
Device installs and support
firstname.lastname@uwasa.fi
+358294498979